Privacy Policy
How Chengdu Hengyao Xingchen Technology Co., Ltd., doing business as LdxcaHcv™, collects, uses, discloses, retains, and protects personal information when you interact with ldxcahcv.com.
Last updated: September 3, 2026
1. Overview
This Privacy Policy describes how Chengdu Hengyao Xingchen Technology Co., Ltd., doing business as LdxcaHcv™ (“LdxcaHcv™,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit ldxcahcv.com, place an order, contact Customer Care, create an account, or otherwise interact with the store.
2. Information We Collect
- Name, email address, telephone number where supplied, billing address, and shipping address
- Account information and preferences
- Order, transaction, return, refund, and customer-support information
- Device, browser, network, and approximate location information derived from IP address
- Information collected through cookies and similar technologies
- Information voluntarily provided when contacting us
Payment-card information is processed by authorized payment providers. LdxcaHcv™ does not store complete payment-card numbers on its own systems.
3. How We Use Personal Information
We may use personal information to process and fulfill orders, provide order and tracking updates, respond to customer-service requests, manage returns and refunds, prevent fraud, maintain website security, improve store functionality, comply with legal obligations, measure store performance, and send marketing communications where permitted.
4. How Information May Be Shared
Information may be shared where reasonably necessary with service providers involved in operating the store, including Shopify, payment processors, fulfillment providers, shipping carriers, technology vendors, analytics providers, marketing providers, professional advisers, and authorities where disclosure is legally required.
Relevant information may also be disclosed in connection with a business reorganization, acquisition, financing, sale, or similar transaction, subject to applicable law.
5. Cookies and Similar Technologies
Cookies and similar technologies may be used for essential site functions, preference storage, store-usage measurement, performance improvement, security, advertising, or measurement where permitted. Depending on location and available store settings, cookie banners, privacy-choice tools, or browser settings may provide controls for certain technologies.
6. Retention and Security
Personal information is retained for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, transaction records, dispute resolution, fraud prevention, and applicable legal requirements.
Reasonable administrative, technical, and organizational safeguards are used to protect personal information, but no internet transmission or electronic-storage method can be guaranteed completely secure.
7. Privacy Rights and Choices
Depending on where you live, applicable law may provide rights to request access, correction, deletion, portability, restriction, objection, withdrawal of consent, or an appeal of certain privacy decisions. Identity verification may be required before a request is completed.
Promotional emails can be unsubscribed from through the unsubscribe link included in those communications.
8. Children’s Privacy
Our store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.
9. International Data Processing
Because our company, customers, and service providers may operate in different countries, personal information may be processed outside the country where you live. Where required by applicable law, appropriate measures are used for international data transfers.
10. Third-Party Services
The store may rely on third-party services such as Shopify, payment processors, logistics providers, or analytics tools. Those providers may process information under their own privacy terms and legal responsibilities.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect operational, technological, legal, or regulatory changes. The current version will be posted on this page together with its updated date.